Best Practices for Virtual Visits/Telehealth Visit is not a new concept but it is becoming more important now with the trend of virtual visits evolving into a widely accepted practice. The concept of virtual visits evolved from an initial practice designed to address specific healthcare needs. The ultimate aim was to provide patients with convenient access to medical services wherever and whenever they need them. Today, virtual visits are available in various formats that include audio or video, paperless or online-based records, or data collection from electronic health records. A good practice is one that has the ability to cater to the unique needs of each individual patient while effectively providing quality care. A good practice should adopt best practices for virtual visits/telehealth visit that are focused on one key aspect – making the process as streamlined as possible while still offering the patient value for their money.
First off, these practices have to be well organized. There should be well-defined procedures and policies on what physicians should do when one receives a call from their patients or visit one’s site via the Internet. The process should be standardized and easily navigable so that doctors, patients and other involved parties all know what to do at each stage. The main point of the organization is to enable patients to access one’s site or physician’s office via the Internet without hindering the doctor’s primary practice. This also helps reduce practice costs since there is no need for the patients or doctors to pay extra for such features.